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Coach Terms

Effective date: [EFFECTIVE DATE] · Provider: [COMPANY NAME] · Contact: [CONTACT EMAIL]

These terms apply to coaches who use Chess Mirror coach plans, in addition to the Terms of Use. [⚖ Check whether your adviser wants these as a signed agreement.]

1. Joining

Coach accounts are approved by us. We register your email address and agree your price per trainee, how long each payment covers (1, 3, 6 or 12 months), your percentage and the most trainees you may have. You then sign in with that email.

2. Seats and licence

A seat is one trainee. Your licence has a number of seats and an end date. A trainee uses a seat when they accept your invitation. Each trainee belongs to one coach at a time. Your trainees have Pro while your licence is active and for 5 days after it ends, which gives you time to renew; after that their Pro ends but their own data stays with them.

3. Paying

You pay us directly by a method we agree (for example Payoneer, bank transfer, InstaPay or a mobile wallet). You then press "I have paid" in the app and tell us how many seats, for how long, the amount, the date and a reference. You can have at most 5 requests waiting at once. We approve a request only after the money has reached us. If the amount is not what was agreed we may ask you about it. An early renewal adds to your current end date; a late one starts when we approve it. [⚖ invoices, tax and currency.]

4. Free periods

We may give a free period (for example 3 months for a number of seats) to some coaches. It works like a paid period and shows in the records as a free grant.

5. Refunds

You may have a full refund of a payment within 14 days of our approving it, no questions asked. Refunding the newest payment ends the licence period it bought, so your trainees' Pro ends at once. We send the money back by the same route. [⚖ after-14-day refunds and any fees we cannot return.]

6. Your trainees' information

• A coach sees only what a trainee chooses to share: a small weekly summary of counts and percentages, and their first result on puzzles you assign. You never see their games, moves, opponents, analyses or messages (there is no messaging).
• Use this information only to coach that trainee. Do not copy it into other systems, publish it, sell it, or use it to pressure a trainee into sharing.
• Minors: you must make sure a parent or guardian has agreed before inviting anyone under 18, and you must not invite a child without their guardian knowing. The app records the guardian's name and agreement, but it cannot check them, so the responsibility to get real permission is yours. [⚖ local rules on children's data and your role as a coach.]
• If a trainee stops sharing, leaves, or you remove them, what you could see is deleted. Delete any copies you made. Tell us if a trainee asks you to delete their information.
• [⚖ Roles: whether the coach is an independent controller of trainee information they receive, and whether a data-sharing clause is needed.]

7. What we may do

We may suspend a coach account for serious or repeated breaches (for example misuse of trainee information or false payment claims). Suspending a coach ends Pro for their trainees. Their data is kept safe and they can subscribe themselves.

8. Our responsibility and law

[⚖ Liability, governing law and disputes.] Governing law: [COUNTRY / GOVERNING LAW].